Privacy Policy

1. Data controller

POLARYS LIMITADA (RUT 78.458.701-0), domiciled in Puerto Montt, Los Lagos Region, Chile, is responsible for the processing of the personal data collected through this website.

For questions about this policy you may write to administracion@polarysgroup.cl.

2. Data we collect

Data you voluntarily provide through the contact form: first name, last name, company, role (optional), corporate email, phone (optional), industry, service of interest and the content of your message.

Technical and aggregated analytics data (for example, pages visited, device type and traffic source), which do not identify you individually and are only collected if you accept analytics.

3. Purpose

We use the form data solely to respond to your inquiry and manage the business relationship.

Analytics is used in aggregated form to understand site usage and improve it. We do not use it to identify you personally.

4. Legal basis and consent

Processing is carried out in accordance with Chilean legislation on the protection of private life (Law No. 19.628 and its regulations in force).

Analytics is only activated with your consent, which you may grant or revoke at any time from the privacy preferences panel.

5. Retention

We retain the form data for the time necessary to address your inquiry and comply with applicable legal obligations.

6. Third-party providers

We may use third-party services for email delivery, aggregated analytics and protection of the form against abuse. These providers process the data in accordance with their own policies and the stated purpose.

7. Your rights

You may request access to, rectification, deletion of, or objection to the processing of your personal data, as well as revoke your consent, by writing to administracion@polarysgroup.cl.

8. Security

We apply reasonable security measures to protect the data. No transmission over the Internet is completely secure, so we cannot guarantee absolute security.

9. Changes

We may update this policy. We will publish any changes on this same page, indicating the date of last update.